The Internet is born as an equal connection system, providing access to online contents. Every website has always had an equal treatment in order to allow indiscriminate access to online contents. Network neutrality is the principle that all Internet traffic should be treated equally. But,service providers have recentely tryied to influence access to the web contents. With Net Neutrality, Service Providers sell Data packages in accord to what has been required by users. If there wasn’t Net Neutrality, Service providers would create a power elite in giving back contents. Companies pay Service Providers to give priority to their websites. In this way, ISPs determine which websites are accessible for the user and in which order they upload. Service Providers can decide to create different plans depending on which service they offer. If users want to access those websites or applications, they will pay more.

The concept of network neutrality has been around long before the current debate on the Internet. Issues related to the telegraph led to network neutrality’s debate. Problems about neutrality have concerned the Internet since the web has been used by the commercial companies. It happened during 21st century, the debate born after the internet spread. It was born in the United States and moved later to Europe. In 2010, Chile was the first country with a specific Regulation about Net Neutrality. All over 2014, public opinion knows what was going on. Starting from that year, some demonstrations took place in America and in Europe. Over last years, developing countries, such as India, enforced their presence on Internet based issues.

Internet users are growing, related to inhabitants and internet coverage. The number of users in developing states is increasing. Unfortunately, this growth is not followed by an appropriate legislation to protect consumers. Law differs from country to country. Legal situation about this topic is fragmented. Some countries have a specific law to defend the neutrality of the network. Some others are working on it. Currently, there are a lot of nations that have no law. Sometimes, that lack is due to the fact that Internet technologies’ development has not already reached the majority of the population. On the other hand, that’s because the government does not care about it. Law about Net Neutrality is currently evolving.

In Europe the situation is slightly more homogeneous than in the rest of the World. European Community is regulated by a central commission, called BEREC (the acronym stands for "Body of European Regulators for Electronic Communications"). In 2012, BEREC emanated a first regulation introduced EU-wide provisions on net neutrality. In 2015 European Parliament purpose a regulation. They published BEREC's Net Neutrality Guidelines with application from 30 April 2016. This regulation consists in guidelines and members of the EU could either follow them or not. Because of that, each country has a different approach to this issue. Only few countries have also a national specific law that enforce European guidelines.

A large majority of Europeans used the Internet in 2016. However, Internet habits of different countries is very significantly. The 71 % of European citizen used Internet every day. Only 14 % of the European population have never used Internet. High shares of households' broadband connections were recorded in 2016 with significant differences across Member States. In 2016, 83 % of the households had a fixed and, or, mobile broadband connection. Sometimes the number of mobile subscriptions is higher than the number of country population. Some people have more than one subscription. The Mobile subscriptions are recently increasing.

Telecom Companies provides telecommunications services. They refers to all type of voice, data and video transmission. In many countries, Telecom Service Providers were primarily government owned and operated, but that there are a lot of cases where they have been privatized. The International Telecommunication Unionadministers telecommunications and broadcasting regulations, although most countries also have their own Legal Regulatory Bodies to set and enforce telecommunications guidelines. There are a lot of companies in the world, some of that operate in more than one country. The plans change depending on the target and the country laws. During last years, Regulatory Bodies for Telecommunications are fighting against Net Neutrality violations operated by the companies. To defend the neutrality of the network Regulatory body have banned blocking, throttling and paid prioritization.

There are different types of plans Zero Rating practices. BEREC’s Guidelines look at different examples and provide guidance on the extent to which they could be considered permissible under the Regulation. Some European telecom companies include in their data plans free navigation for selected websites. In the following graph, it is possible to see which companies do this kind of service in relation with where they work. Free access is provided to main websites or applications of different categories: social network, music and instant message.

Every country has a different approach to the Zero Rating plans depending on the national law situation. Starting from 2015, in some countries companies were accused to violate law about Net Neutrality and Zero Rating. After that, some of those companies had to change their plans. Others tried to reject the accuse. Some accuses have been suspended. Today more than one case is still open. This graphic consolidates information we have available (July 2017) on the current status of telecoms regulator’s considerations of zero-rated offers in Europe.